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22670 Haggerty Road, Suite 100, Farmington Hills, Michigan 48335

Phone: 248-465-7300  |  Fax: 248-465-7428 

At MPRO, we are committed to maintaining an environment of equal opportunity and affirmative action. If you need a reasonable accommodation to access the information provided on this website, please contact us at 248-465-7300 for further assistance.

URAC Training

MPRO is accredited by URAC. Accreditation by URAC helps provide organizational structure, consistency and quality. A part of being URAC accredited is educating our staff about what accreditation means to us. Core is organizational wide and every MPRO employee should be familiar with the CORE module and the standards within this module.

Medicaid’s PACER, Audit and Medicare’s appeal team should also review the health utilization module (HUM) as this is applicable to your daily work. 

Informal Dispute Resolution and those working with independent internal and external appeals should review the independent review module.

There are post tests to take upon completion. Please take these tests. Record the training on your log. 

 

CORE

 

CORE Training Module

 

CORE Post Test

 

 

Health Utilization Management (HUM)

 

Health Utilization Management (HUM) Training Module

 

Health Utilization Management (HUM) Post Test

 

 

Independent Review Organization (IRO)

 

URAC - Independent Review Organization (IRO) Training Module

 

URAC - Independent Review Organziation (IRO) Post Test