IDR & IIDR        Texas IDR      Independent Medical Review        Medicaid Fee-for-Service        Physician Reviewers        Experience and Staff

MPRO contracts with the Texas Health & Human Services Commission  to provide Informal Dispute Resolution (IDR) for Skilled Nursing Facilities (SNF), Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID) and Assisted Living Facilities (ALF) to dispute citations received as a result of the survey process.

Check out our Frequently Asked Questions or contact Aris Rhodes-Bond, 248-465-7405 or Charlene Kawchak Belitsky at ckbelitsky@mpro.org248-465-1038.

Texas Informal Dispute Resolution (IDR)


Texas HHSC Website

Visit the Texas Health and Human Services Commission's website for more information on the IDR process 

Texas IDR Request Form

See instructions on form

Privacy Notice

To submit a IDR/IIDR case,

visit the MPRO IDR Portal:

Download our step-by-step guide to using the IDR Portal

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Phone: 248-465-7300  |  Fax: 248-465-7428 

At MPRO, we are committed to maintaining an environment of equal opportunity and affirmative action. If you need a reasonable accommodation to access the information provided on this website, please contact us at 248-465-7300 for further assistance.