Success Stories

MPRO offers our clients and partners access to a proven, impartial, connected resource that understands the intricacies of healthcare. It is our priority to provide thoughtful evidence-based strategies and solutions that help them achieve their healthcare quality improvement goals and outcomes. Here are some examples of how our work as part of Lake Superior Quality Innovation Network (QIN) has a positive effect on the quality of life of the Medicare beneficiaries and other patients we serve. 

Improving Resident Care by Reducing Antipsychotic Medication Use

MPRO, as part of Lake Superior QIN works with skilled nursing facilities across the state of Michigan to improve the quality of care and lives of residents. One goal of our work with nursing homes is to reduce the inappropriate use of antipsychotic medications in long-stay residents with dementia. As a participant in Lake Superior QIN’s nursing home initiative, Aspirus Ontonogan Long Term Care has been highly successful in reducing antipsychotic medication use among its residents. Aspirus Ontonogan Long Term Care’s dramatic reduction in antipsychotic use is the product of the effective use of data, education, integration, process improvement and a longstanding commitment to the care of their residents.


The bottom line? MPRO, along with the long-term care facilities that participate in Lake Superior QIN’s quality improvement initiatives have been instrumental in helping the state of Michigan achieve (low) antipsychotic medication use rates that are among the best in the United States.


Check out this article to learn more about Aspirus Ontonogan Long Term Care’s success in reducing the use of antipsychotic medications.

Improving  Early Recognition and Management of Sepsis

MPRO, as part of Lake Superior Quality Innovation Network recently worked with St. Joseph Mercy Hospital on an initiative to reduce sepsis-related admissions and re-admissions from skilled nursing facilities (SNFs). Staff from MPRO, along with staff from St. Joseph Mercy met with SNFs over a six-month period to provided education on sepsis as well as other areas of infection prevention such as pneumonia, urinary tract infections and central line associated blood stream infection. In addition, the program also helps SNFs put processes in place to promote early recognition of sepsis.


The bottom line? Based on claims data from the Centers for Medicare and Medicaid Services, SNFs participating in this initiative demonstrated a decrease in readmission and mortality rates when compared to non-participating SNFs.


You can find more details on the success of MPRO’s collaborative efforts with St. Joseph Mercy Hospital and participating skilled nursing facilities here.

Improving Patient Care Through Proper Blood Pressure Readings

It may seem simple, but getting consistently accurate blood pressure readings is an important - and sometimes overlooked – aspect of healthcare delivery and management. If readings are artificially high, an individual may unnecessarily be put on an inappropriate care regiment. If readings are artificially low, an individual may not receive appropriate care. To help improve consistently accurate blood pressure readings, MPRO, working with the Michigan Department of Health and Human Services, developed a training program to instruct medical assistants on the proper strategies and techniques to consistently gather and record accurate blood pressure readings. Training also includes a refresher on the diagnosis and treatment of high blood pressure.


The bottom line? Patients of healthcare providers that participate in MPRO’s blood pressure competency workshops are getting more consistent, accurate blood pressure readings that result in appropriate diagnosis and care regimens.


Learn more

Increasing Routine Adult Immunizations at the Pharmacy

MPRO, as part of Lake Superior Quality Innovation Network recently partnered with the Southeastern Michigan Health Association (SEMHA) on an initiative to increase adult immunizations at routine pharmacy visits. The program encourages pharmacists to conduct on-the-spot patient assessments for influenza, pneumonia, shingles, tetanus, diphtheria, acellular pertussis and hepatitis A and B when they come in for their prescriptions. In addition to direct involvement of pharmacists, patient education cards were also distributed by participating pharmacies to promote increased immunizations.

The bottom line? MPRO, along with the SEMHA are leading a grass-roots effort to improve public health through a consumer-facing campaign that is delivered through pharmacies. Initial data is encouraging – one reporting pharmacy showed an overall dos increase of 14 percent – with the majority of doses being administered to those 60+ years of age.

Learn more about this initiative here.

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