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22670 Haggerty Road, Suite 100, Farmington Hills, Michigan 48335

Phone: 248-465-7300  |  Fax: 248-465-7428 

At MPRO, we are committed to maintaining an environment of equal opportunity and affirmative action. If you need a reasonable accommodation to access the information provided on this website, please contact us at 248-465-7300 for further assistance.

Review Services

For more than 30 years, we've been at the forefront of national initiatives to make health care better. Our work is founded on clinical credibility and delivered by experienced professionals.

 

Services include:

 

Independent Medical Review

MPRO provides quality utilization management and independent review services to hospitals and health plans.

 

Dispute Resolution

MPRO contracts with state agencies to provide Informal Dispute Resolution (IDR) and Independent Informal Dispute Resolution (IIDR) for Skilled Nursing Facilities (SNF), Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID) and Home Health Agencies (HHA) to dispute citations received as a result of the survey process.

 

Medicaid Fee-for-Service Utilization Review Program

Our Medicaid-Fee-for-Service program includes:

  •  Prior Authorization Certification Evaluation Review Program (PACER)

  •  Durable Medical Equipment (DME)

  •  Long-term care

  •  Audit review