Independent Review External Review Informal Dispute Resolution (IDR) Independent Informal Dispute Resolution (IIDR)
Independent Informal Dispute Resolution (IIDR)
MPRO contracts with state agencies to provide Independent Informal Dispute Resolution (IIDR) for skilled nursing facilities to dispute citations received as a result of the state survey process. MPRO's approach to IIDR is characterized by a rigorous decision making process, expertly trained reviewers, quality reviews, continuous training and timeliness. Each of these key components contributes to the quality of the review decision outcome.
Charlene Kawchak-Belitsky, R.N., BSN, NHA
Charlene Kawchak-Belitsky is the director of Informal Dispute Resolution (IDR) services and leads the management of IDR services in all contracted states.
Aris Rhodes-Bond
Aris Rhodes-Bond is a project specialist and provides technical and administrative support for clinical review projects and contracts.