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22670 Haggerty Road, Suite 100, Farmington Hills, Michigan 48335

Phone: 248-465-7300  |  Fax: 248-465-7428 

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Quality Improvement

MPRO has a longstanding track record of healthcare quality improvement excellence in the state of Michigan and beyond, and our efforts in 2018 continued this tradition. Representing the state of Michigan as part of Lake Superior Quality Innovation Network (QIN), MPRO worked on numerous initiatives on behalf of the Centers for Medicare & Medicaid Services (CMS) to promote quality improvement among Medicare beneficiaries in the state of Michigan. Some of the highlights of our work in our three-state region including Michigan, Minnesota and Wisconsin include:

Lower Opioid Use for Patients With Complex Needs

Of the Medicare consumers who were taking high-risk medications—anticoagulants, diabetic agents or opioids— fewer now take opioids, reducing their risk of a drug-drug interaction or accidental overdose.

  • In our region, 47,193 fewer Medicare patients took opioids.

  • In Michigan, 30,758 fewer Medicare patients took opioids.

 

Fewer Hospital 30-day Readmissions

Improving care coordination, resulting in fewer 30-day hospital readmissions compared to the previous year.

  • In our region, 13,990 fewer unnecessary hospital readmissions for Medicare patients.

  • In Michigan, 11,511 fewer unnecessary hospital readmissions for Medicare patients.

 

Lower Antipsychotic Medication Use in Nursing Homes

In our region and the state of Michigan, use of antipsychotics for long stay nursing home residents has declined to 12.9 percent, below the national average of 14.6 percent.

  • In our region, 7,793 fewer nursing home residents took antipsychotic medications.

  • In Michigan, 1,992 fewer nursing home residents took antipsychotic mediations.

 

Better Diabetes Self-Management

Medicare consumers have learned how to better manage their diabetes through self-management education classes.

  • In our region, 2700 Medicare consumers demonstrated a 132 percent increase in glass graduates reporting they know healthy ways to handle stress related to diabetes.

  • In Michigan, 1,297 Medicare consumers demonstrated a 144 percent increase in glass graduates reporting they know healthy ways to handle stress related to diabetes.

 

Keeping Antibiotics Effective

Helping our communities implement the Centers for Disease Control and Prevention core elements of outpatient antibiotic stewardship.

  • In our region, 94 percent of the 292 clinics, emergency departments and community pharmacies that are participating in efforts have implemented antibiotic stewardship programs that meet best practices.

  • In Michigan, 96 percent of the 96 clinics, emergency departments and community pharmacies that are participating in efforts have implemented antibiotic stewardship programs that meet best practices.

 

Promoting Immunizations

  • In Michigan, 99 percent of the 229 clinicians participating in our adult immunizations initiative voluntarily report immunizations to the Michigan Care Improvement Registry.

 

Engaged and Satisfied Customers

  • In Michigan, 95 percent of healthcare professionals who participated in our work would work with us again.