MPRO is Michigan's Quality Improvement Organization (QIO). MPRO handles quality of care complaints and discharge notice appeals from Medicare members and their designated care givers.

Since 1984, MPRO has been helping consumers better understand their rights and privileges under the Medicare program. We want to help your receive quality health care. There is no charge for our services.

medicare consumers

CONTACT MPRO

24 hours a day/7 days a week - including holidays*

1-800-365-5899 (Toll-free number)

711 (TTY users)

*Note: Appeals calls received outside of normal business hours are taken by an answering service and returned by MPRO
the next day.

Press Room

Margaret Myszkowski Named Chief Financial Officer of MPRO (Farmington Hills, MI, May 5, 2009)

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