Medicare Consumer Rights

As a Medicare consumer or beneficiary, you have the right to:

• Be treated with dignity and respect at all times

• Be protected from discrimination

• Get information about Medicare that you can understand to help you make health care decisions

• Have your questions about the Medicare Program answered

• Receive culturally competent services

• Learn about all of your treatment choices in clear language that you can understand

• Request a review of a healthcare decision or report a complaint

Download and print "Medicare, MPRO & You" (pdf) free booklet that explains your rights under Medicare and provides detailed information about the Appeals and Complaints processes. Also available free of charge is, Centers for Medicare & Medicaid Services “Your Medicare Rights and Protections” (pdf) , or call 1-800-MEDICARE (1-800-633-4227) to receive this free booklet.