MPRO URAC Training
MPRO is accredited by URAC. Accreditation by URAC helps provide organizational structure, consistency, and quality. A part of being URAC accredited is educating our MPRO staff about what accreditation means to us. Core is organizational wide and every MPRO employee should be familiar with the CORE module and the standards within this Module.
Medicaid’s PACER, Audit, and Medicare’s Appeal Team should also review the Health Utilization Module(HUM) as this is applicable to your daily work.
Informal Dispute Resolution and those working with Independent internal and external appeals should review the Independent Review Module.
There are post tests to take upon completion. Please take these tests. Record the training on your log.
URAC - CORE Training Module
URAC - Health Utilization Management (HUM) Training Module
URAC - Health Utilization Management (HUM) Post Test
URAC - Independent Review Organization (IRO) Training Module
URAC - Independent Review Organization (IRO) Post Test

